How to Order Your Prescriptions
1. Online Ordering
We recommend that you use the NHS App to order your repeat prescriptions. You can also use the Patient Access website as an alternative method.
2. Pharmacy
Arrange with a local pharmacy to request and collect your prescription. Prescription Collection Points.
3. In Person or By Post
Send your computerized repeat prescription slip, with the medication needed, to the surgery.
- Collection Options: You can either collect your prescription from the surgery, have it collected by your nominated pharmacy (see above) or have it posted back to you.
- Postal Service: If you prefer it posted, include a stamped self addressed envelope. Use a secure tracked postal service and allow at least one week for first class postage, and longer for second class.
In the interests of safety, we do not accept requests by telephone.
When will my Prescription be ready?
Prescriptions will be ready for collection in two working days if you will be picking the prescription up from the Surgery.
Request Received: | Script Ready By: |
|---|---|
Monday | Wednesday |
Tuesday | Thursday |
Wednesday | Friday |
Thursday | Monday |
Friday | Tuesday |
For Example | |
Please request repeat prescriptions well in advance of public holidays, etc.
For those that request their prescription be sent to a local pharmacy then the time will be dependant on that pharmacy. Please contact the relevant pharmacy for an indication of the timescale.
Prescription Queries
For any prescription queries, please complete an online eConsult Administration Request.
Collection Points
Patients can collect their prescriptions from the surgery or their nominated pharmacy.
Setting Up Pharmacy Collection: Easy Steps to Follow:
- Register for Prescription Collection Service: Sign up at your chosen pharmacy.
- Pharmacy Agreement: Pharmacy must agree to collect on your behalf.
- Practice Instruction: Inform your practice: You can do this by sending an eConsult Administration Request or in person at reception.
Annual Medication Review
All patients on repeat prescriptions should have their medication reviewed every year.
This ensures you are still taking the most appropriate medication for your condition and that your condition is being effectively controlled.
Find out when you are due for a review by checking the printed prescription sheet that is attached to your medication when you collect it.
If you are overdue for your review, your prescription might not be issued. Please contact us in advance to book one.
Keep Antibiotics Working
Taking antibiotics when you don’t need them puts you and your family at risk. To help keep antibiotics working you are urged to always take your doctor or nurse’s advice on antibiotics.
The national campaign ‘Keep Antibiotics Working’ is highlighting that taking antibiotics when you don’t need them puts you and your family at risk. To help keep antibiotics working you are urged to always take your doctor or nurse’s advice on antibiotics.
Information Video
Antimicrobial Resistance. Risks at Home
- Over three million surgical operations and cancer treatments a year could become life
threatening without antibiotics. - Despite the clear risks of antibiotic resistance, antibiotics are still being used unnecessarily, jeopardising their use in critical procedures. We have seen improvements in prescribing over the last five years.
- Antibiotic resistant bloodstream infections continue to rise in England, with a 35% increase from 2013 to 2017.
- However bloodstream infections have continued to rise: microbiology laboratories are detecting increased numbers of bacteria with resistance in key bug to drug combinations between 2016 and 2017.
- After antibiotic treatment for a urinary tract infection children have 13 times the odds of having a drug resistant strain if they get a subsequent urinary infection in the next 6 months.
- After antibiotic treatment for a urinary tract infection or respiratory tract infection adults have up to 3 times the odds of a drug resistant infection if they have another infection in subsequent months. This effect peaks at one month.
Further Information
Over the Counter Medicines
Your GP, nurse or pharmacist will not generally give you a prescription for over the counter medicines for a range of minor health concerns.
Useful Information
Repeat Prescription requests are not accepted over the telephone as this can lead to errors.
Each drug has a generic and a brand name. We use the generic name whenever possible because it is usually more cost effective for the health service. As a result, you may notice changes in the colour, shape, or size of your medication. Rest assured, the drug quality remains the same, only its appearance has changed.
Please book your medications review appointment at least 10 days before your medication runs out.
Prescriptions Synchronization
If you are collecting repeat medications several times a month you may benefit from synchronizing your prescriptions to bring them all in line so you can collect them all at the same time. Please complete a Prescriptions Synchronisation Form and we will try and assist you where possible.
Prescription Charges and Exemptions
The NHS prescription charge is a flat rate amount which successive Governments have thought it reasonable to charge for those who can't afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need a lot of medication.
Prescription charges and Prescription Prepayment Certificates (PPC).