We operate a Practice Complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria. Our Business Manager can give you further information.
Please also download the following leaflets:
Our aim is to provide you with the highest standard of service and we try to deal swiftly with any problems that occur.
Weeping Cross, Beaconside and John Amery Drive Surgeries are one of several practices that make up Stafford and Surrounds Clinical Commissioning Group (CCG). The CCG is responsible for ensuring you get all the services you need.
For details of all primary care services in the area, visit the Stafford and Surrounds Clinical Commissioning Group website.
Disclaimer: NHS England requires that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, or to make any comparison with any other practice.
All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.
The average pay for GPs working in the practice of Dr Lloyd and Partners in the last financial year was £56,482 before tax and National Insurance. This is for 1 full time GP, 10 part time GPs and 2 locums who worked in the practice for more than six months.