General Patient Information

Complaints

We operate a Practice Complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria. Our Business Manager can give you further information.

Please also download the following leaflets:

Our aim is to provide you with the highest standard of service and we try to deal swiftly with any problems that occur.

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Comments and Suggestions

We constantly strive to give you the best possible care and attention. If you have any suggestions, comments or would like to make a compliment about any aspect of our service, please complete our online form.

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GP Average Earnings

Disclaimer: NHS England requires that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, or to make any comparison with any other practice.

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in the practice of Dr Lloyd & Partners in the last financial year was £48,887 before tax and National Insurance. This is for 1 full time GP and 10 part time GPs and 3 locums who worked in the practice for more than six months.