Weeping Cross tel: 01785 662 505 Beaconside tel: 01785 214 424 John Amery tel: 01785 252 244

    Repeat Prescriptions

    We run a computerised system to issue repeat prescriptions which have already been agreed with your doctor.


    ONLINE PRESCRIPTION ORDERS

    We now use Patient Access to allow you order your repeat prescriptions.

    BEFORE YOU CAN USE THIS SERVICE YOU MUST REGISTER FOR IT:

    PLEASE NOTE:
    Patient Access is an independent service provided and sponsored by NHS England. The team at your local surgery can only provide you with the means to set up an account. Once you have set your account up, the staff at your Surgery cannot access your account in any way.

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    Online

    PRESCRIPTIONS

    No Account?

    Register

    Other Ways to Order Your Prescriptions

    1. In Person:
      Please put your repeat prescription slip in the box in reception.
    2. By Post:
      Post the computerised repeat prescription slip indicating the medication you require to the surgery, enclosing a stamped self-addressed envelope. If posting please remember to give at least one weeks notice for a first class stamp and longer if using second class.
    3. Chemist:
      Some of the local chemists also offer a collection service for the surgery. See Collection points section below.

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    When will my Prescription be ready?

    Prescriptions will be ready for collection in two working days if you will be picking the prescription up from the Surgery.

    Request Received:

    Script Ready By:

    Monday

    Wednesday

    Tuesday

    Thursday

    Wednesday

    Friday

    Thursday

    Monday

    Friday

    Tuesday

    For Example
    A script received on Tuesday at 4pm will be ready for collection
    on Thursday after 4pm.

    Please request repeat prescriptions well in advance of public holidays, etc.

    For those that request their prescription be sent to a local pharmacy then the time will be dependant on that pharmacy. Please contact the relevant pharmacy for an indication of the timescale.

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    Collection Points

    Patients can either collect their prescription from the surgery or a chemist of their choice.

    In order for prescriptions to be collected from a chemist, patients need to register at their chemist of choice for the 'Prescription Collection Service'. Once the Chemist has agreed to collection on your behalf, Patients then need to instruct the Practice which must be in writing - forms are available from most chemists.

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    Over the Counter Medicines

    Your GP, nurse or pharmacist will not generally give you a prescription for over the counter medicines for a range of minor health concerns.

    Find out more in our Information leaflet.

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    Useful Information

    Repeat Prescription requests are not accepted over the telephone as this can lead to errors.

    Each drug has two names - the generic and the brand name. Where possible we use the generic name because this is usually much cheaper for the health service. Due to this, you may notice a change in colour, shape or size of your drug. Do not be concerned by this, you are still receiving the same drug of the same quality, it is only the appearance that has altered.

    Please book your medications review appointment at least 10 days before your medication runs out.

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    Prescriptions Synchronization

    If you are collecting repeat medications several times a month you may benefit from synchronizing your prescriptions to bring them all in line so you can collect them all at the same time. Please complete the form and we will try and assist you where possible.

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    Free Prescriptions

    Medicines are free to: pensioners, children under 16, people under 19 years old and in full time education, pregnant or nursing mothers, and people suffering from one of a number of specified individual conditions, people on income support or family credit.